Facility Management
Delivering Seamless Hospitality & Facility Management with Activos
Exceptional Guest Experiences Start Behind the Scenes
In hospitality and facilities management, every detail matters, from climate control and lighting to elevators and guest amenities. Behind the scenes, smooth operations depend on timely maintenance, efficient scheduling, and reliable infrastructure. Activos empowers hospitality brands and facilities teams to stay one step ahead, delivering comfort, safety, and service without interruption.
The Challenge: High Expectations, Tight Margins
Whether it's a luxury hotel, conference center, resort, or office campus, your guests and occupants expect everything to “just work.” But operations teams face significant challenges:
- Juggling preventative maintenance without disrupting guests
- Managing assets across multiple locations or buildings
- Scheduling services based on occupancy levels
- Tracking compliance with health, safety, and hygiene regulations
- Coordinating maintenance teams and third-party vendors
Spreadsheets and disconnected systems can quickly lead to missed inspections, delayed responses, and poor guest experiences.
Reliable Infrastructure, Happy Guests
Activos helps hospitality and facilities management teams keep every system running at peak performance—from HVAC to housekeeping equipment, from elevators to emergency systems.
Key Benefits for Hospitality & Facility Operations:
- Maintenance Scheduling Around Occupancy
Schedule routine maintenance during off-peak hours or between reservations to avoid guest disruption. -
Asset Tracking Across Properties
Monitor and manage FFE (furniture, fixtures, and equipment) across sites, buildings, or floors from a single dashboard. -
Health & Safety Compliance
Track and document inspections, hygiene protocols, and safety checks to maintain audit readiness and public trust. -
Team Coordination & Task Management
Assign, monitor, and verify maintenance tasks in real-time with mobile-enabled workflows for technicians and custodial teams. -
Guest-Centric Service Reliability
Ensure consistent performance of air conditioning, lighting, lifts, fire alarms, and sanitation systems.
Real Results from the Front Desk to the Boiler Room
Hospitality and facility clients using Activos report:
✅ 42% increase in maintenance efficiency within six months
✅ Significant improvements in guest satisfaction scores
✅ Reduced response times to maintenance requests
✅ Lower maintenance costs through early issue detection
Smart Operations That Elevate the Guest Experience
Activos turns your maintenance department into a strategic advantage. By digitising inspections and tracking performance trends, facilities managers can take a proactive approach that enhances the guest experience and extends asset lifecycles.
"With Activos, we can manage multiple venues from a single screen. It's helped us eliminate downtime, streamline inspections, and focus more on delivering memorable guest experiences."
— Group Facilities Manager, Boutique Hotel Chain
Make Every Stay Effortless
Modern hospitality requires modern tools. Whether you're overseeing one property or managing a nationwide portfolio, Activos gives you the insights and tools to deliver five-star performance behind the scenes.
🎯 Keep guests happy by keeping operations invisible.